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Service Case Study: Custom Gift Box Order

Service Case Study: Custom Gift Box Order

Client: Luxury Home Fragrance Brand

Product: Custom-designed gift boxes for premium candle sets

1. Timeline Management & Delivery Accuracy

Upon receiving the inquiry, our team promptly confirmed the schedule:

- Sample completion: 7 business days (delivered on May 12th)

- Mass production: 20 days post-sample approval

- Shipping: 35 days via sea freight from Ningbo Port to Los Angeles

We provided a detailed Gantt chart showing each milestone, enabling the client to coordinate their marketing launch seamlessly.

2. Cost-Effective Pricing Strategy

Presented two optimized solutions:

- 8,000 units: $6.20/box ($49,600 total)

- 10,000 units: $5.80/box ($58,000 total)

Both prices included DDP terms with customized packaging and sea freight

After cost-benefit analysis, the client selected the 8,000-unit option.We secured a 12% freight discount through our partner carrier, achieving 97% cost efficiency versus market rates.

3. Premium Interior Customization

Developed two prototype liners:

- Lafite grass: Biodegradable, rustic aesthetic ($0.35/unit)

- Custom EPE foam: Precision-cut cavity, modern presentation ($1.10/unit)

The client chose Lafite grass its eco-friendly appeal, aligning with their sustainability branding. reducing material costs by 18% while maintaining quality standards.

Outcome

The order shipped June 27th (0.5 days ahead of schedule) with real-time tracking updates. Post-delivery survey showed:

- 100% timeline adherence score

- 23% cost savings versus client's previous supplier

- 40% reduction in packaging damage reports

This successful collaboration has led to an ongoing partnership for their seasonal collections.

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